FAQ's

1. What is Maraux jewellery made from?

Every Maraux piece is crafted from solid sterling silver, with our gold pieces finished in a thick layer of 18k gold vermeil. This combination gives each piece a rich, enduring glow that outlasts regular plated jewellery.

2. What makes gold vermeil better than gold plated?

Gold plated jewellery is like a fleeting crush — pretty, but short-lived. Gold vermeil is a lasting romance. It uses a thick coating of real 18k gold pressure-bonded to genuine sterling silver (never brass, copper or steel), offering depth, durability and timeless beauty.

3. Why does Maraux use sterling silver instead of cheaper metals?

Because we believe jewellery should last longer than a trend. Sterling silver is a precious metal — durable, elegant and naturally hypoallergenic. It won't peel, flake or leave green marks on your skin the way plated costume jewellery can. It's an investment in lasting style, not fast fashion.

4. Will gold vermeil tarnish or fade over time?

With a little care, gold vermeil holds its glow beautifully — the thick 18k layer over sterling silver is built for longevity. Like all fine silver, it can tarnish gently over time; this is normal, and a soft polish restores the shine completely. Avoid direct contact with perfume, alcohol-based products, mineral spas and lotions.

5. Can I wear my Maraux jewellery in water?

Your pieces are water-resistant and fine for everyday life, including the occasional shower. We do recommend removing them before swimming, chlorinated pools, mineral hot springs, and before applying perfumes, lotions or cleaning products. These wear down any gold finish over time.

6. Can I wear my Maraux jewellery every day?

Yes — our jewellery is designed for real life. Dressed up or entirely casual, it's made to be worn rather than saved for special occasions.

7. Is gold vermeil suitable for sensitive skin?

Absolutely. Our jewellery is nickel-free and hypoallergenic, making it well suited to sensitive skin and first piercings.

8. What's the difference between gold vermeil and solid gold?

Solid gold is pure luxury; gold vermeil is smart luxury. You get the same brilliant 18k gold finish, layered over sterling silver, at a far more accessible price.

9. How should I care for my jewellery?

Store your pieces in their Maraux box, away from moisture and direct sunlight. Avoid contact with perfume and harsh chemicals, and give them a gentle polish with a soft cloth when needed.

10. How do I find my ring size?

Two options. You can use our Ring Size Chart, or we'll post you a free ring sizing kit — no charge and no postage cost. Order it like any other product and we'll dispatch it the next business day.

11. Shipping costs and dispatch times

Free shipping on Australian orders over $180.
Within Australia: Standard $11 · Express $16
International: Standard $29 AUD · Express $49 AUD

Pickup available from Yarraville, Melbourne by appointment only.

DISPATCH: Orders placed before 9am AEST Monday to Friday are dispatched the same or next business day. Orders placed after that ship the following business day. Australian orders typically arrive within 3–5 business days of dispatch. More detail on timeframes and services here.

12. What is your returns policy?

If something isn't right, send it back within 14 days and we'll cover the return postage.

Exchanges are free too — the only exception is if you've ordered the wrong size, in which case return postage is yours. To avoid that entirely, request our free ring sizing kit before you buy. Full details on our returns page.

13. What warranty do you offer?

Every piece is covered by a 365 day warranty against manufacturing faults — we'll repair or replace it. Details on our warranty page.

14. Where can I see Maraux in person?

Maraux is a real, small, female-owned jewellery business — and we love meeting our customers.

Daylesford Sunday Market — every Sunday, 8am–1pm
Daylesford Railway Station, 18 Raglan Street, Daylesford VIC 3460

Come and say hello, try pieces on, and see the collection in person. We're there every single week — rain, hail or shine — alongside 100+ other local makers at this Daylesford institution, running since 1981.

What to expect at our stall:

• Try on the full current range, including pieces not always shown online
• Ask us anything about materials, sizing or care
• The same warranty and returns policy as our online orders
• Free parking on site, and the market is dog-friendly

Can't make a Sunday? Follow @maraux.jewellery for pop-up announcements.

Prefer a private viewing?

We welcome customers to our private home studio in Yarraville, Melbourne by appointment — a relaxed, no-pressure way to see and try pieces one-on-one. To book, email hello@maraux.com.au or call +61 426 610 511.

15. How do I get in touch?

Email hello@maraux.com.au or use our contact page. We're happy to help with sizing, gifting or anything else.