Jewellery Warranty

At Maraux, our number one priority is to have our customers feeling confident every time they shop with us. We appreciate just how important peace of mind is when making a special jewellery purchase. This is why we offer a 365 Day Jewellery Warranty. 

 We provide a limited 365 day manufacturing warranty on all jewellery purchases with proof of purchase. This does not cover ‘accidental damage’ ‘deliberate damage’, excessive or normal wear and tear.

If a Maraux item does not live up to your expectations, and you believe it is in fact faulty, we will happily assess the item and work with you on an appropriate solution.

We do not cover any loss of jewellery. 

We guarantee to work towards a fair and reasonable outcome for our customers, each and every time. Suitable solutions may be a repair, a replacement, an exchange for another item or a refund.

 

Please see our full terms and conditions for more details.